Privacy Policy

Privacy Policy

At Astron IT Solutions, your privacy is a top priority. This Privacy Policy outlines the types of personal information that we collect, how we use it, and the measures we take to protect your data. By accessing and using our services, you agree to the collection and use of information in accordance with this policy.

  1. Consent
    By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
  2. Information We Collect
    We collect personal information that you provide to us when you contact us, register for an account, or use our services. The types of personal information we may collect include:
  • Contact details, such as your name, email address, phone number, and company information
  • Billing information, including payment methods and payment details
  • Information provided through our customer support interactions

Additionally, we may collect non-personal information automatically when you visit our website, such as your IP address, browser type, and the pages you visit.

  1. How We Use Your Information
    We use your information to provide, operate, and improve our services, including:
  • Offering IT services, including IT support, website development, SEO optimization, and digital marketing
  • Communicating with you regarding updates, billing, and promotional information
  • Personalizing your experience and enhancing our website’s functionality
  • Monitoring and analyzing website usage and trends to improve our offerings
  • Preventing fraud, maintaining security, and complying with legal obligations
  1. Log Files
    Like many other websites, Astron IT Solutions uses log files to track visitors. The data collected includes IP addresses, browser types, internet service providers (ISPs), timestamps, referring/exit pages, and click data. This information is not linked to personally identifiable information and is used for site administration, trend analysis, and user behavior tracking.
  2. Cookies and Web Beacons
    We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand your preferences, personalize content, and improve our services. You can choose to disable cookies through your browser settings, though this may affect your ability to access certain features of our site.
  3. Third-Party Services
    We may engage third-party service providers, such as payment processors and advertising partners, to assist in delivering our services. These third parties may have access to your personal information as needed to perform their functions but are not permitted to use it for other purposes. We ensure these partners comply with relevant data protection regulations.
  4. Advertising Partners and Cookies
    We work with third-party advertisers who may use cookies and web beacons to deliver targeted ads based on your interests. These third-party ad servers or networks use technologies like cookies, JavaScript, and web beacons to collect information about your interactions with their ads on our website and other sites. We have no control over the cookies used by these third-party advertisers.
  5. Data Security
    We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
  6. Data Retention
    We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
  7. Your Privacy Rights
    Depending on your location, you may have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable time frame.
  8. Children’s Information
    Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take immediate steps to delete such data.
  9. Third-Party Links
    Our website may contain links to external sites operated by third parties. We are not responsible for the content or privacy practices of these external sites, and we encourage you to review their privacy policies.
  10. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the date of the most recent revision will be noted at the top.
  11. Contact Us
    If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us: Astron IT Solutions